Shipping & Delivery

Where we ship

CELUSTA currently ships to customers in the United States only.

Shipping availability and charges for your order are displayed during checkout before you complete your purchase.

Processing & delivery timing

We do not promise a specific processing or delivery timeframe. Delivery timing may vary depending on your destination, order volume, carrier operations and circumstances outside CELUSTA's control.

Order tracking

When tracking is available for your order, it will be sent to you by email after the order ships.

Delivery address

You are responsible for entering a complete and accurate delivery address at checkout.

After an order has entered processing, address changes or cancellation may no longer be possible. If you notice an error, contact us at info@celusta.com as soon as possible and we will do our best to help.

Carrier delays

CELUSTA is not responsible for delays caused by shipping carriers. If your order appears delayed, contact us at info@celusta.com and we will assist you where we can.

Lost, damaged or incorrect deliveries

If your order is lost, arrives damaged or is delivered incorrectly, contact us at info@celusta.com with your order number and supporting photographs where applicable. We will work with you to resolve the issue.